Terms & Conditions

The Customer’s attention is particularly drawn to the provisions of clause 10 (Limitation of liability). 1. INTERPRETATION The following definitions and rules of interpretation apply in this Agreement.

1. INTERPRETATION
  • 1.1 DEFINITIONS:
  • “Contract”;  the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions.
  • “Customer”; “Deliverables”;  the deliverables set out in the Order produced by the Supplier for the Customer.
  • “Force Majeure Event”;  has the meaning given to it in clause 13.
  • “Goods”;  the goods (or any part of them) set out in the Order.
  • “Goods Specification”;  any specification for the Goods, including any relevant plans or drawings, that is agreed by the Customer and the Supplier.
  • “Order”;  the Customer’s order for the supply of Goods and/or Services, as set out in the Order.
  • “Services”;  the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification.
  • “Service Specification”;  the description or specification for the Services provided by the Supplier to the Customer.
  • “Supplier”; Osborne Delta (Lightning Conductors) Ltd registered in England and Wales with company number 01535519.
  • “Supplier Materials”;  has the meaning given in clause 8.1(h).
  • 1.2 The Interpretation Act 1978 shall apply for the interpretation of this Agreement as it applies for the interpretation of an Act of Parliament.
2. BASIS OF CONTRACT
  • 2.1 The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions.
  • 2.2 The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
  • 2.3 Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained on the Supplier’s website are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force.
  • 2.4 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
  • 2.5 Any quotation given by the Supplier shall not constitute an offer, and is only valid for the period specified on the estimate sheet.
  • 2.6 All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.
3. GOODS
  • 3.1 The Goods are described in the Goods Specification.
  • 3.2 To the extent that the Goods are to be manufactured in accordance with a Goods Specification supplied by the Customer, the Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by the Supplier arising out of or in connection with any claim made against the Supplier for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the Supplier’s use of the Goods Specification. This clause 3.2 shall survive termination of the Contract.
  • 3.3 The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirement, and the Supplier shall notify the Customer in any such event.
4. QUALITY OF GOODS
  • 4.1 The Supplier warrants that on delivery, the Goods shall:
    • (a) conform with their description
    • (b) be free from material defects in design, material and workmanship.
  • 4.2 Subject to clause 5.3, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full if:
    • (a) the Customer gives notice in writing within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;
    • (b) the Supplier is given a reasonable opportunity of examining such Goods;
    • (c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost.
  • 4.3 The Supplier shall not be liable for the Goods’ failure to comply with the warranty in clause 5.1 if:
    • (a) the Customer makes any further use of such Goods after giving a notice in accordance with clause 5.2;
    • (b) the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice;
    • (c) the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer;
    • (d) the Customer alters or repairs such Goods without the written consent of the Supplier;
    • (e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions;
    • (f) the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory standards.
  • 4.4 Except as provided in this clause 4, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.
  • 4.5 The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.
5. TITLE AND RISK
  • 5.1 The risk in the Goods shall pass to the Customer on completion of the Services.
  • 5.2 Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due.
  • 5.3 Until title to the Goods has passed to the Customer, the Customer shall:
    • (a) If applicable, store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;
    • (b) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
    • (c) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier’s behalf from the date of delivery;
    • (d) notify the Supplier immediately if it becomes subject to any of the events listed in clause 11.1(a) to clause 11.1(c);
    • (e) give the Supplier such information relating to the Goods as the Supplier may require from time to time.
  • 5.4 Subject to clause 5.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:
    • (a) it does so as principal and not as the Supplier’s agent;
    • (b) title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.
  • 5.5 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 11.1(a) to clause 11.1(c), then, without limiting any other right or remedy the Supplier may have:
    • (a) the Customer’s right to resell Goods or use them in the ordinary course of its business ceases immediately;
    • (b) the Supplier may at any time:
      • (i) require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product;
      • (ii) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
6. SUPPLY OF SERVICES
  • 6.1 The Supplier shall supply the Services to the Customer in accordance with the Service Specification in all material respects.
  • 6.2 The Supplier shall use all reasonable endeavours to meet any performance dates for the Services specified in the Service Specification, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
  • 6.3 The Supplier reserves the right to amend the Service Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
  • 6.4 The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.
7. CHANGE ORDER
  • 7.1 Either party may propose changes to the scope or execution of the Services but no proposed changes shall come into effect until they have been approved by a Company Director of the Supplier.
8. CUSTOMER’S OBLIGATIONS
  • 8.1 The Customer shall:
    • (a) ensure that the terms of the Order and any information it provides in the Service Specification and the Goods Specification are complete and accurate;
    • (b) co-operate with the Supplier in all matters relating to the Services;
    • (c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer’s premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services;
    • (d) provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
    • (e) prepare the Customer’s premises for the supply of the Services;
    • (f) obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
    • (g) comply with all applicable laws, including health and safety laws;
    • (h) keep all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer’s premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier’s written instructions or authorisation;
    • (i) comply with any additional obligations as set out in the Service Specification and the Goods Specification.
  • 8.2 If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
    • (a) without limiting or affecting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;
    • (b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this clause 7.2;
    • (c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
9. CHARGES AND PAYMENT
  • 9.1 The price for Goods shall be the fixed price set out in the Order, unless it is agreed between the parties what work shall be carried out on a daywork basis.
  • 9.2 If works are to be completed on a daywork basis
    • (a) the charges shall be calculated based on time spent;
    • (b) the Customer shall reimburse the Supplier for the costs of materials;
    • (c) the Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services including travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials.The Supplier reserves the right to increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to:
      • (i) any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
      • (ii) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered in accordance with clause 7, or the Goods Specification;
      • (iii) any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.
  • 9.3 In respect of both Goods and Services, the Supplier shall invoice the Customer monthly for works completed or in any such way as the parties agree.
  • 9.4 The Customer shall pay each invoice submitted by the Supplier:
    • (a) within 30 days of the end of the month in which the invoice was issued;
    • (b) in full and in cleared funds to a bank account nominated in writing by the Supplier, and time for payment shall be of the essence of the Contract.
  • 9.5 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods.
  • 9.6 If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier’s remedies under clause 11 (Termination);
    • (a) the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 8.7 will accrue each day at 4% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period when that base rate is below 0%;
    • (b) the Supplier reserves the right to issue the Customer with a late payment fee equal to £40.00
  • 9.7 All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
10. LIMITATION OF LIABILITY: THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.
  • 10.1 Nothing in these Conditions shall limit or exclude the Supplier’s liability for:
    • (a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
    • (b) fraud or fraudulent misrepresentation;
    • (c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
    • (d) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
    • (e) defective products under the Consumer Protection Act 1987.
  • 10.2 Subject to clause 9.1, the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
    • (a) loss of profits;
    • (b) loss of sales or business;
    • (c) loss of agreements or contracts;
    • (d) loss of anticipated savings;
    • (e) loss of use or corruption of software, data or information;
    • (f) loss of or damage to goodwill;
    • (g) any indirect or consequential loss.
  • 10.3 Subject to clause 9.2, the Supplier’s total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with the Contract, shall be limited to 100% of the total charges paid under the Contract.
  • 10.4 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
  • 10.5 This clause 9 shall survive termination of the Contract.
11. TERMINATION
  • 11.1 Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
    • (a) the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
    • (b) the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business;
    • (c) the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

    Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.

  • 11.2 Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 11.1(a) to clause 11.1(c), or the Supplier reasonably believes that the Customer is about to become subject to any of them.
12. CONSEQUENCES OF TERMINATION
  • 12.1 On termination of the Contract:
    • (a) the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Services and Deliverables supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
    • (b) the Customer shall return all of the Supplier Materials and any Deliverables which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer’s premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract.
  • 12.2 Termination of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.
  • 12.3 Any provision of the Contract that expressly or by implication is intended to have effect after termination shall continue in full force and effect.
13. FORCE MAJEURE
  • 13.1 Neither party shall be in breach of the Contract nor liable for delay in performing or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.
14. GENERAL
  • 14.1 Assignment and other dealings
    • (a) The Supplier may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract.
    • (b) The Customer shall not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract.
  • 14.2 Notices.
    • (a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or sent by fax to its main fax number or sent by email to the address specified in the order.
    • (b) Any notice or other communication shall be deemed to have been received: if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; or, if sent by fax or email, at 9.00 am on the next Business Day after transmission.
    • (c) This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any other method of dispute resolution.
  • 14.3 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or partprovision shall be deemed deleted. Any modification to or deletion of a provision or partprovision under this clause shall not affect the validity and enforceability of the rest of the Contract.
  • 14.4 Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
  • 14.5 No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.
  • 14.6 Entire agreement.
    • (a) The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
    • (b) Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation {or negligent misrepresentation} based on any statement in the Contract.
    • (c) Nothing in this clause shall limit or exclude any liability for fraud.
  • 14.7 Third parties rights. The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
  • 14.8 Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is agreed in writing and signed by the parties (or their authorised representatives).
  • 14.9 Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
  • 14.10 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.